How to Navigate Your Hospital Stay & Discharge with Confidence
- Natalie Lehr-Splawinski, Marketing Communications

- 1 day ago
- 2 min read
Before Your Stay Navigating a hospital stay can feel overwhelming, but with preparation and clear communication, you can approach it with confidence and calm.
• Gather essential documents, medications, and comfort items.
• List of allergies, emergency contacts, and prescriptions handy.
• Discuss your upcoming stay with your physician or care coordinator.
• Bring your BC Services Card (CareCard) and photo ID.
• Label personal items such as dentures, hearing aids, or glasses.
Admission & Orientation
• You’ll receive a hospital ID bracelet — wear it at all times.
• A nurse will explain your room, call bell, and visiting rules.
• Inform staff of any allergies, medications, or mobility needs.
• Hospitals in BC use a Patient-Centred Care approach — your comfort, safety, and voice matter.
During The Stay
Your careteam may include doctors, nurses, social workers, dietitians, and therapists.
• Ask questions and take notes in a small notebook.
• Clarify information or speak up about your preferences.
• You may request language interpretation or spiritual support.
• Family participation is welcome at care conferences and planning discussions.
Communication for Families
• Designate one main contact person for updates.
• Respect privacy laws (FOIPPA/PHIPA) — patient consent is required.
• Families can speak with the care coordinator or social worker for updates and planning.
Preparing for Discharge
Be prepared for an earlier discharge then anticipated! Planning early helps ensure a smooth transition home.
A discharge summary and updated medication list Follow-up appointments and emergency contact information •
Instructions for wound care, mobility aids, or diet changes If you’ll need more help, ask about Home and Community Care Services through your local health authority.
Post Hospital Discharge
Follow your care plan carefully.
Schedule a follow-up appointment with your family doctor or nurse practitioner.
If you need subsidized home help at home for personal care, meals, or medications- contact BC HealthLink BC (811) for advice or referrals.
Seniors’ Community Resources for day programs and volunteer drivers.
For private pay home support services, contact Seniors Choice For Care Inc. Diane Miller, ret.RN, MA - our Founder & Director of Care -at 604.551.8867. We empwoer seniors with peron0centred & holistic support and home care supprot services since 2010.
Helpful Contacts:
HealthLink BC — Dial 811 (24/7 nurse and health information)
Patient Care Quality Office (PCQO) — For feedback or concerns
BC Seniors Advocate — 1-877-952-3181 info@seniorsadvocatebc.ca
Subsidized Home Support Metro Vancouver BC area:
Fraser Health – fraserhealth.ca
Vancouver Coastal Health -– vch.ca
Providence Health - providencehealthcare.org








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